Information

For any information do not hesitate to call us or send us an email!

Useful information:

Here are some information and tips which will assist you. Our task is to inform you to the best of our knowledge and help you all throughout your stay.

Passport : Needs to be valid for travel.

Customs : On the plane, you will be given a card which you need to fill in on both sides. At the customs, the officer will stamp it on each side and will give it back to you. You need to keep this with you until your return home as it acts as an ID while you are in Tunisia.

Tel : you will have no problem using your mobile phones in Tunisia, however, if you have forgotten to bring one or if you have experienced difficulties getting through, you can always obtain free of charge a SIM card from cosmetica Travel during your stay in Tunisia.

We will provide you with the 24 hour Tel. numbers of your cosmetica Travel personal assistant, your surgeon and the clinic.

International phones : Same international code as from your own country exp :

• France : 0033
• Switzerland : 0041

Clothing : In winter, plan for half season outfits and one warm item of clothing. From June till September, you can use light summer clothes.

Valuable items : We will advise you to keep your valuable items in the safe in your room or at the hotel reception.

Water : Tap water is generally drinkable, but for the sake of caution; you may purchase mineral water from the hotel or local grocery shops.

Doctors : General practitioners (GP): All hotels have a GP on 24 hour call. In an emergency, please contact the cosmetica Travel personal assistant.

Medications : You will find all types of drugs in all our chemists, but you are advised to bring your usual treatments and prescriptions for any special treatment.
In winter, chemists are open from 08.30 to13.00 pm and 15.00 pm to 19.00 pm Monday to Friday and from 08.00 am to 13.00 pm on Saturday. In summer, they are open from 08.00 am to 13.30 pm Monday to Friday and from 8.00am till 13.0pm on Saturday.

Electric power : It is 220 voltage. Plugs used in Tunisia are two pin plugs, the same as Europe . English customers need to bring adapters (3 pin plug to 2 pin plug).

Currency : The Tunisian currency is the Tunisian Dinar (TND) divided in 1000 millimes. One Euro is worth 1.6 TND at the moment. One Stirling Pound is worth 2.3 TND. Unfortunately, you cannot change TND outside Tunisia.

Credit Cards : Credit cards are widely accepted in most hotels and virtually all shops. You will be able to withdraw money from all cash points in most cities.

Jabs : ( vaccination) None is needed.

Local time : Time is the same as in England all year round.

Language : English is spoken in most of the resorts and cities and a bit of French will take you anywhere (it’s the most widely used although Arabic is the official language).

Weather : Mediterranean.

Shops : They generally open from 9.00 am to 12.30 pm and from 15.30pm to 19.00pm.

Banks : You can either change your money at the hotel or at the bank. You need to ask for a receipt and then keep it safe until you return home in order to change the unused money back. Alternatively, you could use the foreign exchange agencies which are found mainly in cities. The bank opening times in winter are from 8.00 am to 11.00am and from 14.00pm to 16.00 pm Monday to Friday. In summer, from 8.00 am to 11.00 am Monday to Friday.

Post office : Open from 08.00am to 13.00pm Monday to Saturday in the summer months. In winter however, they are open from 08.00 am to 12.00 and 14.00pm to 18.00pm Monday to Thursday and from 08.00am to 13.00pm Friday and Saturday.

Tips : It is customary to give tips in restaurants, wine bars and cafes in Tunisia if you have enjoyed good service. Generally, it is about 10% of the invoice amount.